Getting Started

This guide will walk you through your first steps with the tiger Rating Engine, from initial setup to performing your first premium calculation.

Initial Setup

Account Setup

When you first receive access to the tiger Rating Engine:

1. Check Your Email

   

   Screenshot Placeholder: Email showing welcome message with system URL, username, and temporary password link

   You’ll receive an email containing:

   • System URL

   • Your username

   • Temporary password or password reset link

   • Link to this documentation

2. First Login

   

   Screenshot Placeholder: Login screen with password change prompt for first-time users

   On first login, you’ll be prompted to:

   • Change your temporary password

   • Set up security questions (optional)

   • Review and accept terms of use

3. Profile Configuration

   

   Screenshot Placeholder: User profile page showing fields for name, email, timezone, notification preferences, and theme selection

   Configure your profile:

   • Display Name: How your name appears in the system

   • Email: For notifications and reports

   • Timezone: For accurate timestamps

   • Notifications: Email alerts for completed calculations

   • Theme: Light or dark mode preference

Exploring the System

Understanding Available Products

Before performing calculations, familiarize yourself with available products:

1. Navigate to Products Page

   

   Screenshot Placeholder: Products page showing a grid of product cards - BOP, AUTO, WORK_COMP - each with product name, code, description, effective date, and “View Details” button

   Click Products in the navigation menu to see all available insurance products.

2. View Product Details

   

   Screenshot Placeholder: Product details page showing BOP product with tabs for Overview, Rating Factors, Tables, Formulas, and Sample Calculations

   Click any product to view:

   • Overview: Product description and effective dates

   • Rating Factors: Required input fields

   • Tables: Available rating tables

   • Formulas: Calculation logic

   • Sample Calculations: Example scenarios

Understanding Rating Factors

Each product requires specific input data:

Screenshot Placeholder: Table showing rating factors with columns for Factor Code, Name, Data Type, Required, Default Value, and Validation Rules. Examples include territory (text, required), building_value (decimal, required, min: 50000), etc.

Common factor types:

Your First Calculation

Let’s perform a simple Business Owners Policy (BOP) calculation:

Step 1: Open the Calculator

Screenshot Placeholder: Calculator page with product selector dropdown at top, input fields section on left, and results panel (currently empty) on right

Navigate to Calculator from the main menu.

Step 2: Select Product

Screenshot Placeholder: Dropdown menu showing available products with “BOP - Business Owners Policy” being selected

1. Click the Product dropdown

2. Select BOP - Business Owners Policy

3. The form will update with BOP-specific fields

Step 3: Enter Rating Information

Screenshot Placeholder: Form showing filled fields - Effective Date: 2025-01-15, Territory: 001, Building Value: 500000, Building Class: B (dropdown), Occupancy: OFFICE, etc.

Fill in the required fields:

Basic Information:
├── Effective Date: [2025-01-15]
└── External Reference: [QUOTE-2025-001] (optional)

Property Information:
├── Territory: [001]
├── Building Value: [500,000]
├── Building Class: [B - Joisted Masonry]
└── Occupancy Type: [OFFICE]

Liability Information:
├── Liability Limit: [1,000,000]
└── Medical Payments: [5,000]

Additional Options:
├── Deductible: [1,000]
└── Payment Plan: [ANNUAL]

Step 4: Calculate Premium

Screenshot Placeholder: Blue “Calculate Premium” button with calculator icon

Click the Calculate Premium button.

Step 5: Review Results

Screenshot Placeholder: Results panel showing Total Premium: $3,450.00 at top, then breakdown - Building Coverage: $1,850, Liability Coverage: $1,200, Additional Coverages: $400, with “View Details” and “Save Quote” buttons

The results panel will display:

• Total Premium: Annual premium amount

• Coverage Breakdown: Individual coverage premiums

• Calculation ID: Unique reference number

• Actions: View details, save, or export

Step 6: View Detailed Results

Screenshot Placeholder: Detailed view with tabs for Summary, Inputs, Calculation Steps, Formulas Applied, and Audit Trail. Shows step-by-step calculation with intermediate values

Click View Details to see:

• Summary: Overview of the calculation

• Inputs: All factor values used

• Calculation Steps: Each formula execution

• Audit Trail: Complete calculation log

Understanding Results

Reading the Premium Breakdown

Screenshot Placeholder: Annotated premium breakdown showing how base rate × territory factor × class factor × other modifiers = final premium for each coverage

The premium breakdown shows:

1. Base Premium: Starting rate for the coverage

2. Territory Factor: Geographic adjustment

3. Class Factor: Building/business type adjustment

4. Other Modifiers: Deductible credits, etc.

5. Final Premium: Calculated amount per coverage

Calculation Steps

Screenshot Placeholder: Table showing execution order, formula name, type, input values, calculation, and result for each step

Each calculation follows these steps:

1. Load Product Configuration
   └── Retrieve factors, tables, formulas

2. Validate Inputs
   └── Check required fields and data types

3. Execute Formulas (in order)
   ├── Step 1: Table lookups
   ├── Step 2: Factor calculations
   └── Step 3: Premium summation

4. Generate Results
   └── Calculate total and coverage premiums

5. Store Audit Trail
   └── Save complete calculation record

Viewing Rating History

Access Previous Calculations

Screenshot Placeholder: History page with filter bar at top (date range, product, status) and table below showing Run ID, Date/Time, Product, Premium, Status, and Actions columns

Navigate to Rating History to view past calculations:

1. Filter Options:

   • Date range

   • Product type

   • Status (success/failed)

   • Reference ID search

2. History Table:

   • Run ID (click to view details)

   • Timestamp

   • Product used

   • Calculated premium

   • Status indicator

3. Actions:

   • View details

   • Re-run calculation

   • Export to PDF/Excel

   • Copy inputs for new calculation

Re-running Calculations

Screenshot Placeholder: Dialog box asking “Re-run this calculation?” with options to use same inputs or modify before calculating

To re-run a previous calculation:

1. Find the calculation in history

2. Click Re-run button

3. Choose: * Same Inputs: Immediate recalculation * Modify Inputs: Opens calculator with pre-filled values

Exporting Results

Screenshot Placeholder: Export menu showing options for PDF Quote, Excel Breakdown, CSV Data, and Email Results

Export calculations in multiple formats:

• PDF Quote: Professional quote document

• Excel Breakdown: Detailed spreadsheet

• CSV Data: Raw data for analysis

• Email: Send directly to client/colleague

Common Tasks

Comparing Multiple Quotes

To compare different scenarios:

1. Run Base Calculation

   • Enter standard values

   • Note the premium

2. Modify and Re-calculate

   

   Screenshot Placeholder: Split screen showing two calculations side by side with differences highlighted

   • Change deductible, limits, or other factors

   • System highlights differences

   • Compare premiums side-by-side

Batch Rating

For multiple similar quotes:

Screenshot Placeholder: Batch rating interface with CSV upload area and progress indicator showing “Processing 15 of 50 quotes”

1. Prepare CSV file with all inputs

2. Navigate to Tools → Batch Rating

3. Upload CSV file

4. Review and confirm

5. Download results file

Quick Tips

Keyboard Shortcuts

Speed up your workflow with shortcuts:

Keyboard Shortcuts

Shortcut	Action
Ctrl+K	Quick search
Alt+C	Open calculator
Alt+H	View history
Alt+N	New calculation
Ctrl+S	Save current work
Ctrl+P	Print/Export
Esc	Close dialog/modal

Best Practices

1. Always Verify Effective Dates

   Ensure the effective date matches your quote requirements

2. Use External References

   Add quote numbers for easy tracking

3. Save Important Calculations

   Mark quotes as favorites for quick access

4. Review Calculation Steps

   Check the audit trail for complex quotes

5. Keep Notes

   Add comments to calculations for future reference

Troubleshooting

Common Issues

Getting Help

If you encounter issues:

1. Check Field Validation

   Hover over ⓘ icons for field help

2. Review Error Messages

   

   Screenshot Placeholder: Red error banner showing “Validation Error: Building value must be at least $50,000” with details link

   Click error details for specific guidance

3. Contact Support

   • Use in-app chat (bottom right)

   • Email: support@tigerrating.com

   • Phone: 1-800-RATING-1

Next Steps

Now that you’re familiar with the basics:

• Learn Product Configuration: Product Configuration

• Master Calculations: Performing Calculations

• Follow Real Example: Real-World Scenario: Restaurant BOP Rating

• Integrate via API: API Integration

Tip

Practice with the sample BOP product before working with real quotes. This helps you understand the system without affecting production data.