.. _real-world-scenario:

===========================================
Real-World Scenario: Restaurant BOP Rating
===========================================

This comprehensive walkthrough demonstrates how to configure and rate a Business Owners Policy (BOP) for a restaurant using the tiger Rating Engine. We'll follow the complete process from initial setup to final premium calculation.

.. contents:: Scenario Overview
   :local:
   :depth: 2

The Business Case
=================

Client Profile
--------------

.. figure:: _static/screenshots/restaurant_profile.png
   :alt: Restaurant Client Profile
   :align: center
   :width: 100%

   *Screenshot Placeholder: Client information card showing "Mario's Italian Bistro" with photo of restaurant exterior, address, and business details*

**Mario's Italian Bistro** needs insurance coverage:

.. code-block:: text

   Business Information:
   ├── Name: Mario's Italian Bistro
   ├── Type: Full-service restaurant with bar
   ├── Location: 1234 Main Street, Chicago, IL 60601
   ├── Territory: 001 (Downtown Metro)
   └── Established: 2018

   Physical Details:
   ├── Building Value: $1,250,000
   ├── Contents/Equipment: $350,000
   ├── Square Footage: 4,500 sq ft
   ├── Seating Capacity: 120
   ├── Kitchen Equipment: Commercial grade
   └── Building Class: B (Joisted Masonry)

   Operations:
   ├── Annual Revenue: $2,500,000
   ├── Employees: 25 (10 FT, 15 PT)
   ├── Hours: 11 AM - 11 PM Daily
   ├── Alcohol Sales: 30% of revenue
   ├── Delivery: Third-party only
   └── Special Features: Outdoor seating, live music weekends

Coverage Requirements
---------------------

The restaurant needs:

.. table:: Required Coverage
   :widths: 30 70

   +-------------------------+-----------------------------------------------+
   | Coverage Type           | Details                                       |
   +=========================+===============================================+
   | Property                | Building and contents at replacement cost     |
   +-------------------------+-----------------------------------------------+
   | General Liability       | $2M per occurrence / $4M aggregate           |
   +-------------------------+-----------------------------------------------+
   | Business Income         | 12 months actual loss sustained              |
   +-------------------------+-----------------------------------------------+
   | Liquor Liability        | $1M per occurrence                           |
   +-------------------------+-----------------------------------------------+
   | Equipment Breakdown     | Refrigeration and cooking equipment          |
   +-------------------------+-----------------------------------------------+
   | Food Contamination      | $50,000 limit                                |
   +-------------------------+-----------------------------------------------+

Part 1: Product Configuration
==============================

Step 1: Create Restaurant BOP Product
--------------------------------------

.. figure:: _static/screenshots/create_restaurant_bop.png
   :alt: Create Restaurant BOP Product
   :align: center
   :width: 100%

   *Screenshot Placeholder: Product creation form filled with "RESTAURANT_BOP" code and "Restaurant Business Owners Policy" name*

Navigate to **Admin** → **Products** → **Add Product**:

.. code-block:: text

   Product Details:
   ├── Product Code: RESTAURANT_BOP
   ├── Product Name: Restaurant Business Owners Policy
   ├── Description: Comprehensive coverage for restaurants including
   │                property, liability, and industry-specific coverages
   ├── Effective Date: 2025-01-01
   ├── End Date: [Leave blank]
   └── ☑ Is Active

Click **Save and continue editing**

Step 2: Define Rating Factors
------------------------------

.. figure:: _static/screenshots/restaurant_rating_factors.png
   :alt: Restaurant Rating Factors
   :align: center
   :width: 100%

   *Screenshot Placeholder: Rating factors list showing all restaurant-specific factors with their types and validation rules*

Create these rating factors:

**Property Factors:**

.. code-block:: text

   1. building_value
      ├── Type: Decimal
      ├── Required: Yes
      ├── Min: 100,000
      └── Max: 10,000,000

   2. contents_value
      ├── Type: Decimal
      ├── Required: Yes
      ├── Min: 25,000
      └── Max: 2,000,000

   3. building_class
      ├── Type: Choice
      ├── Options: A, B, C, D, E
      └── Required: Yes

**Business Factors:**

.. code-block:: text

   4. annual_revenue
      ├── Type: Decimal
      ├── Required: Yes
      ├── Min: 100,000
      └── Max: 25,000,000

   5. seating_capacity
      ├── Type: Integer
      ├── Required: Yes
      ├── Min: 10
      └── Max: 500

   6. cuisine_type
      ├── Type: Choice
      ├── Options: Italian, American, Asian, Mexican, Fine Dining, Fast Casual
      └── Required: Yes

**Risk Factors:**

.. code-block:: text

   7. serves_alcohol
      ├── Type: Boolean
      └── Required: Yes

   8. alcohol_sales_percentage
      ├── Type: Decimal
      ├── Required: If serves_alcohol = True
      ├── Min: 0
      └── Max: 100

   9. has_deep_fryer
      ├── Type: Boolean
      └── Required: Yes

   10. has_hood_system
       ├── Type: Boolean
       └── Required: Yes

Step 3: Create Rating Tables
-----------------------------

**Table 1: Base Property Rates**

First, create the table structure:

.. figure:: _static/screenshots/create_rating_table_restaurant.png
   :alt: Create Rating Table
   :align: center
   :width: 100%

   *Screenshot Placeholder: Django admin "Add rating table" form showing Table Code: RESTAURANT_BASE_PROP, Table Name: Restaurant Base Property Rates, Product: RESTAURANT_BOP selected*

1. Navigate to **Admin** → **Rating Tables** → **Add Rating Table**
2. Enter table details:

   .. code-block:: text

      Table Code: RESTAURANT_BASE_PROP
      Table Name: Restaurant Base Property Rates
      Description: Base property rates per $100 by territory and cuisine type
      Product: RESTAURANT_BOP
      Dimensions: territory, cuisine_type

3. Click **Save and continue editing**

Now add the rate values. You have three options:

**Option A: Use Auto-Generate Permutations (Recommended)**

.. figure:: _static/screenshots/auto_generate_restaurant_rates.png
   :alt: Auto-Generate Table Values
   :align: center
   :width: 100%

   *Screenshot Placeholder: Auto-generate dialog with Territory checkboxes (001, 002, 003), Cuisine Type checkboxes (Italian, American, Asian, Mexican), Default Rate: 0.75, and "Generate" button*

1. Click **Generate Permutations** button
2. Select dimension values:
   - Territory: ☑ 001 ☑ 002 ☑ 003
   - Cuisine Type: ☑ Italian ☑ American ☑ Asian ☑ Mexican
3. Set default rate: 0.75
4. Click **Generate** (creates 12 value records)
5. Edit individual values as needed

**Option B: Add Individual Values**

.. figure:: _static/screenshots/add_table_value_individual.png
   :alt: Add Individual Table Value
   :align: center
   :width: 100%

   *Screenshot Placeholder: "Add rating table value" form with Table: RESTAURANT_BASE_PROP, Territory dropdown: 001, Cuisine Type dropdown: Italian, Rate Value: 0.85, Effective Date: 2025-01-01*

For each combination, click **Add Rating Table Value** and enter:

.. code-block:: text

   Example entries (Base Property Rates per $100):

   Territory: 001, Cuisine: Italian  → Rate: 0.85
   Territory: 001, Cuisine: American → Rate: 0.75
   Territory: 001, Cuisine: Asian    → Rate: 0.95
   Territory: 001, Cuisine: Mexican  → Rate: 0.80

   Territory: 002, Cuisine: Italian  → Rate: 0.70
   Territory: 002, Cuisine: American → Rate: 0.65
   Territory: 002, Cuisine: Asian    → Rate: 0.80
   Territory: 002, Cuisine: Mexican  → Rate: 0.70

   Territory: 003, Cuisine: Italian  → Rate: 0.60
   Territory: 003, Cuisine: American → Rate: 0.55
   Territory: 003, Cuisine: Asian    → Rate: 0.70
   Territory: 003, Cuisine: Mexican  → Rate: 0.60

**Option C: Bulk Import via CSV**

.. figure:: _static/screenshots/bulk_import_restaurant_rates.png
   :alt: Bulk Import CSV
   :align: center
   :width: 100%

   *Screenshot Placeholder: Import dialog with "Choose File" button, selected file "restaurant_base_rates.csv", preview showing first few rows, and "Import" button*

1. Create CSV file with this format:

   .. code-block:: text

      table_code,territory,cuisine_type,rate_value,effective_date
      RESTAURANT_BASE_PROP,001,Italian,0.85,2025-01-01
      RESTAURANT_BASE_PROP,001,American,0.75,2025-01-01
      RESTAURANT_BASE_PROP,001,Asian,0.95,2025-01-01
      RESTAURANT_BASE_PROP,001,Mexican,0.80,2025-01-01
      RESTAURANT_BASE_PROP,002,Italian,0.70,2025-01-01
      RESTAURANT_BASE_PROP,002,American,0.65,2025-01-01
      RESTAURANT_BASE_PROP,002,Asian,0.80,2025-01-01
      RESTAURANT_BASE_PROP,002,Mexican,0.70,2025-01-01
      RESTAURANT_BASE_PROP,003,Italian,0.60,2025-01-01
      RESTAURANT_BASE_PROP,003,American,0.55,2025-01-01
      RESTAURANT_BASE_PROP,003,Asian,0.70,2025-01-01
      RESTAURANT_BASE_PROP,003,Mexican,0.60,2025-01-01

2. Click **Import CSV** and upload file

**Table 2: Liability Rates**

Create table **RESTAURANT_GL_RATES**:

.. figure:: _static/screenshots/create_liability_table.png
   :alt: Create Liability Table
   :align: center
   :width: 100%

   *Screenshot Placeholder: Django admin form for RESTAURANT_GL_RATES with dimensions seating_range and alcohol_category*

1. Create the table structure:

   .. code-block:: text

      Table Code: RESTAURANT_GL_RATES
      Table Name: Restaurant GL Rates
      Description: General liability rates per $1,000 revenue
      Dimensions: seating_range, alcohol_category

2. Add values (using any method above):

   .. code-block:: text

      GL Rates per $1,000 Revenue:

      Seating: 1-50,   Alcohol: None     → Rate: 5.50
      Seating: 1-50,   Alcohol: Under30  → Rate: 7.25
      Seating: 1-50,   Alcohol: Over30   → Rate: 9.50

      Seating: 51-100, Alcohol: None     → Rate: 6.00
      Seating: 51-100, Alcohol: Under30  → Rate: 8.00
      Seating: 51-100, Alcohol: Over30   → Rate: 10.50

      Seating: 101-200, Alcohol: None    → Rate: 6.75
      Seating: 101-200, Alcohol: Under30 → Rate: 9.00
      Seating: 101-200, Alcohol: Over30  → Rate: 12.00

**Table 3: Equipment Factors**

Create table **RESTAURANT_EQUIP_FACTORS**:

.. figure:: _static/screenshots/create_equipment_table.png
   :alt: Create Equipment Factors Table
   :align: center
   :width: 100%

   *Screenshot Placeholder: Django admin form for RESTAURANT_EQUIP_FACTORS with dimension equipment_type*

1. Create the table:

   .. code-block:: text

      Table Code: RESTAURANT_EQUIP_FACTORS
      Table Name: Restaurant Equipment Factors
      Description: Risk factors for kitchen equipment
      Dimensions: equipment_type

2. Add factor values:

   .. code-block:: text

      Equipment Risk Factors:

      Equipment Type: deep_fryer_yes  → Factor: 1.15
      Equipment Type: deep_fryer_no   → Factor: 1.00
      Equipment Type: hood_system_yes → Factor: 0.95
      Equipment Type: hood_system_no  → Factor: 1.20

**Viewing Table Values**

.. figure:: _static/screenshots/view_table_values_list.png
   :alt: View Table Values
   :align: center
   :width: 100%

   *Screenshot Placeholder: Django admin list view showing Rating Table Values with columns for Table, Dimensions (as JSON), Rate Value, Effective Date, with filter sidebar*

After entering all values, you can view and manage them:

1. Go to **Admin** → **Rating Table Values**
2. Filter by table name to see all values
3. Use inline editing to adjust rates
4. Export to CSV for documentation

Step 4: Create Formulas
------------------------

.. figure:: _static/screenshots/restaurant_formulas_list.png
   :alt: Restaurant Formulas List
   :align: center
   :width: 100%

   *Screenshot Placeholder: Formula list showing execution order, formula names, types, and status*

Create calculation formulas in order:

**Formula 1: Lookup Base Property Rate**

.. code-block:: python

   Type: Table Lookup
   Table: RESTAURANT_BASE_PROP
   Dimensions: territory, cuisine_type
   Result Variable: base_prop_rate
   Execution Order: 1

**Formula 2: Calculate Building Premium**

.. code-block:: python

   Type: Python Expression
   Expression: (building_value / 100) * base_prop_rate * building_class_factor
   Result Variable: building_premium
   Execution Order: 2

**Formula 3: Calculate Contents Premium**

.. code-block:: python

   Type: Python Expression
   Expression: (contents_value / 100) * base_prop_rate * 0.8
   Result Variable: contents_premium
   Execution Order: 3

**Formula 4: Lookup GL Rate**

.. code-block:: python

   Type: Table Lookup
   Table: RESTAURANT_GL_RATES
   Dimensions: seating_range, alcohol_category
   Result Variable: gl_rate
   Execution Order: 4

**Formula 5: Calculate GL Premium**

.. code-block:: python

   Type: Python Expression
   Expression: (annual_revenue / 1000) * gl_rate
   Result Variable: gl_premium
   Execution Order: 5

**Formula 6: Apply Equipment Factors**

.. code-block:: python

   Type: Factor Multiply
   Factors: building_premium, deep_fryer_factor, hood_system_factor
   Result Variable: adjusted_building_premium
   Execution Order: 6

**Formula 7: Calculate Total Premium**

.. code-block:: python

   Type: Python Expression
   Expression: adjusted_building_premium + contents_premium + gl_premium +
               liquor_premium + business_income_premium
   Result Variable: total_premium
   Execution Order: 10

Part 2: Performing the Rating
==============================

Step 1: Access the Calculator
------------------------------

.. figure:: _static/screenshots/calculator_restaurant_start.png
   :alt: Calculator Start Screen
   :align: center
   :width: 100%

   *Screenshot Placeholder: Calculator page with "RESTAURANT_BOP" selected in product dropdown*

1. Navigate to **Calculator** from main menu
2. Select **RESTAURANT_BOP** from product dropdown
3. Set **Effective Date** to today's date

Step 2: Enter Basic Information
--------------------------------

.. figure:: _static/screenshots/restaurant_basic_info.png
   :alt: Enter Basic Information
   :align: center
   :width: 100%

   *Screenshot Placeholder: Basic information section with fields filled for Mario's Italian Bistro*

Fill in basic details:

.. code-block:: text

   Policy Information:
   ├── Effective Date: 2025-02-01
   ├── External Reference: QUOTE-2025-MAR-001
   └── Insured Name: Mario's Italian Bistro

   Location:
   ├── Address: 1234 Main Street
   ├── City: Chicago
   ├── State: IL
   ├── ZIP: 60601
   └── Territory: 001 [Auto-populated]

Step 3: Enter Property Values
------------------------------

.. figure:: _static/screenshots/restaurant_property_values.png
   :alt: Enter Property Values
   :align: center
   :width: 100%

   *Screenshot Placeholder: Property section showing building value $1,250,000, contents $350,000, with total insurable value displayed*

Enter property information:

.. code-block:: text

   Property Values:
   ├── Building Value: $1,250,000
   ├── Contents Value: $350,000
   ├── Building Class: B - Joisted Masonry
   ├── Year Built: 1995
   ├── Last Renovation: 2018
   └── Square Footage: 4,500

   Total Insurable Value: $1,600,000

Step 4: Enter Business Operations
----------------------------------

.. figure:: _static/screenshots/restaurant_operations.png
   :alt: Enter Business Operations
   :align: center
   :width: 100%

   *Screenshot Placeholder: Operations section with revenue, employees, seating capacity, and cuisine type fields*

Provide operational details:

.. code-block:: text

   Business Operations:
   ├── Annual Revenue: $2,500,000
   ├── Cuisine Type: Italian
   ├── Seating Capacity: 120
   ├── Number of Employees: 25
   ├── Years in Business: 6
   └── Hours per Week: 77

Step 5: Enter Risk Characteristics
-----------------------------------

.. figure:: _static/screenshots/restaurant_risk_factors.png
   :alt: Enter Risk Characteristics
   :align: center
   :width: 100%

   *Screenshot Placeholder: Risk factors section with checkboxes and percentage fields for alcohol, equipment, and safety features*

Specify risk factors:

.. code-block:: text

   Alcohol Service:
   ├── ☑ Serves Alcohol
   ├── Alcohol Sales %: 30%
   └── ☑ Has Liquor License

   Kitchen Equipment:
   ├── ☑ Has Deep Fryer
   ├── ☑ Has Hood System
   ├── ☑ Ansul System Installed
   └── Last Inspection: 2024-11-01

   Safety Features:
   ├── ☑ Sprinkler System
   ├── ☑ Security Cameras
   ├── ☑ Slip-Resistant Floors
   └── ☐ 24-Hour Security

Step 6: Select Coverage Limits
-------------------------------

.. figure:: _static/screenshots/restaurant_coverage_limits.png
   :alt: Select Coverage Limits
   :align: center
   :width: 100%

   *Screenshot Placeholder: Coverage limits section with dropdown selections for each coverage type*

Choose coverage limits:

.. code-block:: text

   Coverage Limits:
   ├── General Liability:
   │   ├── Per Occurrence: $2,000,000
   │   └── Aggregate: $4,000,000
   ├── Property Coverage:
   │   └── Limit: $1,600,000 (TIV)
   ├── Business Income:
   │   └── Limit: $500,000 (12 months)
   ├── Liquor Liability:
   │   └── Limit: $1,000,000
   ├── Equipment Breakdown:
   │   └── Limit: $100,000
   └── Food Contamination:
       └── Limit: $50,000

Step 7: Select Deductibles
---------------------------

.. figure:: _static/screenshots/restaurant_deductibles.png
   :alt: Select Deductibles
   :align: center
   :width: 100%

   *Screenshot Placeholder: Deductible options with premium impact shown for each choice*

Choose deductible amounts:

.. code-block:: text

   Deductibles:
   ├── Property Deductible: $2,500
   │   └── Premium Impact: -$425
   ├── GL Deductible: $1,000
   │   └── Premium Impact: -$150
   └── Equipment Breakdown: $1,000
       └── Premium Impact: Standard

Step 8: Calculate Premium
--------------------------

.. figure:: _static/screenshots/restaurant_calculate_button.png
   :alt: Calculate Premium Button
   :align: center
   :width: 60%

   *Screenshot Placeholder: Large blue "Calculate Premium" button with restaurant icon*

Click **Calculate Premium** to generate quote.

Step 9: Review Results
----------------------

.. figure:: _static/screenshots/restaurant_results_summary.png
   :alt: Premium Calculation Results
   :align: center
   :width: 100%

   *Screenshot Placeholder: Results panel showing total annual premium $18,750 with breakdown by coverage*

View calculated premiums:

.. code-block:: text

   Premium Summary:
   ├── Property Premium:
   │   ├── Building: $8,925
   │   └── Contents: $1,890
   ├── General Liability: $4,500
   ├── Liquor Liability: $1,850
   ├── Business Income: $925
   ├── Equipment Breakdown: $450
   ├── Food Contamination: $210
   └── TOTAL ANNUAL PREMIUM: $18,750

   Payment Options:
   ├── Annual: $18,750 (Save $450)
   ├── Semi-Annual: $9,600 × 2 = $19,200
   ├── Quarterly: $4,850 × 4 = $19,400
   └── Monthly: $1,650 × 12 = $19,800

Part 3: Understanding the Calculation
======================================

Calculation Breakdown
---------------------

.. figure:: _static/screenshots/restaurant_calc_details.png
   :alt: Detailed Calculation Steps
   :align: center
   :width: 100%

   *Screenshot Placeholder: Expandable calculation steps showing each formula execution with inputs and outputs*

Review how premium was calculated:

**Step 1: Base Property Rate Lookup**

.. code-block:: text

   Table: RESTAURANT_BASE_PROP
   Lookup: Territory=001, Cuisine=Italian
   Result: 0.85 per $100

**Step 2: Building Premium**

.. code-block:: text

   Formula: (building_value / 100) * base_rate * class_factor
   Values: (1,250,000 / 100) * 0.85 * 0.84
   Result: $8,925

**Step 3: Contents Premium**

.. code-block:: text

   Formula: (contents_value / 100) * base_rate * 0.8
   Values: (350,000 / 100) * 0.85 * 0.8 * 0.84
   Result: $1,890

**Step 4: GL Rate Lookup**

.. code-block:: text

   Table: RESTAURANT_GL_RATES
   Lookup: Seating=101-200, Alcohol=<30%
   Result: 9.00 per $1,000 revenue

**Step 5: GL Premium**

.. code-block:: text

   Formula: (annual_revenue / 1000) * gl_rate * territory_factor
   Values: (2,500,000 / 1000) * 9.00 * 0.80
   Result: $4,500

Risk Factors Applied
--------------------

.. figure:: _static/screenshots/restaurant_risk_modifiers.png
   :alt: Risk Factor Modifiers
   :align: center
   :width: 100%

   *Screenshot Placeholder: Visual showing how each risk factor modified the premium with green decreases and red increases*

Modifiers applied:

.. table:: Risk Factor Impact
   :widths: 40 30 30

   +----------------------+-----------+-------------+
   | Factor               | Modifier  | Impact      |
   +======================+===========+=============+
   | Deep Fryer           | +15%      | +$1,339     |
   +----------------------+-----------+-------------+
   | Hood System          | -5%       | -$446       |
   +----------------------+-----------+-------------+
   | Sprinkler System     | -10%      | -$893       |
   +----------------------+-----------+-------------+
   | Building Class B     | -16%      | -$1,700     |
   +----------------------+-----------+-------------+
   | Territory 001        | +20%      | +$1,800     |
   +----------------------+-----------+-------------+

Part 4: Quote Management
========================

Saving the Quote
----------------

.. figure:: _static/screenshots/restaurant_save_quote.png
   :alt: Save Quote Dialog
   :align: center
   :width: 60%

   *Screenshot Placeholder: Save dialog with quote name, expiration date, and notes fields*

Save for future reference:

1. Click **Save Quote**
2. Enter details:

   .. code-block:: text

      Quote Details:
      ├── Quote Name: Mario's Italian Bistro - Feb 2025
      ├── Valid Until: 2025-03-01
      ├── Status: Pending
      └── Notes: Includes liquor liability, 30% alcohol sales

3. Click **Save**

Generating Quote Document
-------------------------

.. figure:: _static/screenshots/restaurant_quote_document.png
   :alt: Quote Document Preview
   :align: center
   :width: 100%

   *Screenshot Placeholder: Professional quote document with company logo, client info, coverage summary, and premium breakdown*

Create professional quote:

1. Click **Generate Quote PDF**
2. Select template: **Restaurant BOP Standard**
3. Add optional items:
   * ☑ Include payment options
   * ☑ Show coverage descriptions
   * ☑ Add terms and conditions
4. Click **Generate**

Comparing Options
-----------------

.. figure:: _static/screenshots/restaurant_comparison.png
   :alt: Coverage Options Comparison
   :align: center
   :width: 100%

   *Screenshot Placeholder: Side-by-side comparison of three deductible options showing premium differences*

Compare different scenarios:

.. table:: Deductible Comparison
   :widths: 25 25 25 25

   +-------------+--------+---------+----------+
   | Deductible  | Option 1| Option 2| Option 3 |
   +=============+========+=========+==========+
   | Property    | $1,000 | $2,500  | $5,000   |
   +-------------+--------+---------+----------+
   | Annual Prem | $19,175| $18,750 | $18,100  |
   +-------------+--------+---------+----------+
   | Savings     | Base   | $425    | $1,075   |
   +-------------+--------+---------+----------+

Part 5: Advanced Features
=========================

Risk Improvement Scenarios
---------------------------

.. figure:: _static/screenshots/restaurant_improvements.png
   :alt: Risk Improvement Analysis
   :align: center
   :width: 100%

   *Screenshot Placeholder: What-if analysis showing premium impact of various safety improvements*

Test improvement impacts:

.. code-block:: text

   Improvement Scenarios:
   ├── Remove Deep Fryer:
   │   └── Premium Reduction: -$1,339 (-7.1%)
   ├── Reduce Alcohol Sales to 20%:
   │   └── Premium Reduction: -$925 (-4.9%)
   ├── Install Central Alarm:
   │   └── Premium Reduction: -$562 (-3.0%)
   └── All Improvements Combined:
       └── Total Reduction: -$2,826 (-15.1%)
       └── New Premium: $15,924

Multi-Location Restaurant Chain
--------------------------------

.. figure:: _static/screenshots/restaurant_chain.png
   :alt: Multi-Location Rating
   :align: center
   :width: 100%

   *Screenshot Placeholder: Multi-location grid showing 5 restaurant locations with individual and total premiums*

For restaurant chains:

1. Click **Add Location**
2. Enter each location's details
3. System calculates:
   * Individual location premiums
   * Multi-location credits
   * Total package premium

Bundle with Other Coverages
---------------------------

.. figure:: _static/screenshots/restaurant_bundle.png
   :alt: Coverage Bundle Options
   :align: center
   :width: 100%

   *Screenshot Placeholder: Bundle builder showing BOP plus Commercial Auto, Umbrella, and Cyber coverage options*

Add additional coverages:

.. table:: Bundle Options
   :widths: 30 40 30

   +------------------+--------------------------------+-----------+
   | Coverage         | Details                        | Premium   |
   +==================+================================+===========+
   | Commercial Auto  | 3 vehicles, $1M liability      | +$4,200   |
   +------------------+--------------------------------+-----------+
   | Umbrella         | $5M excess liability           | +$2,800   |
   +------------------+--------------------------------+-----------+
   | Cyber Liability  | $1M limit, data breach         | +$1,500   |
   +------------------+--------------------------------+-----------+
   | **Bundle Discount** | 10% on additional coverages | -$850     |
   +------------------+--------------------------------+-----------+

Part 6: Audit and Compliance
=============================

Audit Trail
-----------

.. figure:: _static/screenshots/restaurant_audit_trail.png
   :alt: Complete Audit Trail
   :align: center
   :width: 100%

   *Screenshot Placeholder: Audit log showing timestamp, user, action, and values for each step of the calculation*

System maintains complete audit trail:

.. code-block:: text

   Audit Log:
   ├── 2025-02-01 09:15:23 - User: john.smith
   │   └── Action: Initiated quote QUOTE-2025-MAR-001
   ├── 2025-02-01 09:15:24 - System:
   │   └── Loaded RESTAURANT_BOP v2025.1
   ├── 2025-02-01 09:16:45 - User: john.smith
   │   └── Entered property values: Building=$1,250,000
   ├── 2025-02-01 09:18:12 - System:
   │   └── Executed 10 formulas successfully
   └── 2025-02-01 09:18:13 - System:
       └── Generated premium: $18,750

Compliance Checks
-----------------

.. figure:: _static/screenshots/restaurant_compliance.png
   :alt: Compliance Verification
   :align: center
   :width: 100%

   *Screenshot Placeholder: Compliance dashboard showing checkmarks for regulatory requirements*

System verifies:

* **State Filing**: Rate filing approved
* **Coverage Minimums**: Meets state requirements
* **Underwriting Rules**: All guidelines satisfied
* **Documentation**: Complete file generated

Regulatory Reporting
--------------------

.. figure:: _static/screenshots/restaurant_reporting.png
   :alt: Regulatory Reports
   :align: center
   :width: 100%

   *Screenshot Placeholder: Report generation screen with options for state reports, statistical plans, and bureau submissions*

Generate required reports:

1. Statistical Plan submission
2. Rate adequacy analysis
3. Loss ratio reports
4. Territory analysis

Summary and Best Practices
===========================

Key Takeaways
-------------

From this restaurant BOP example:

1. **Comprehensive Configuration**: Products require multiple components working together
2. **Industry-Specific Factors**: Restaurants have unique rating considerations
3. **Risk-Based Pricing**: Premiums reflect actual risk characteristics
4. **Flexibility**: System handles complex multi-factor calculations
5. **Transparency**: Complete audit trail for compliance

Best Practices
--------------

.. table:: Restaurant BOP Best Practices
   :widths: 30 70

   +----------------------+------------------------------------------------+
   | Area                 | Best Practice                                  |
   +======================+================================================+
   | Data Collection      | Verify square footage and revenue             |
   +----------------------+------------------------------------------------+
   | Risk Assessment      | Physically inspect kitchen equipment          |
   +----------------------+------------------------------------------------+
   | Coverage Selection   | Include liquor liability if applicable        |
   +----------------------+------------------------------------------------+
   | Deductible Strategy  | Balance premium savings with risk tolerance   |
   +----------------------+------------------------------------------------+
   | Documentation        | Document all special circumstances            |
   +----------------------+------------------------------------------------+

Common Pitfalls
---------------

Avoid these mistakes:

* **Undervaluing Property**: Use replacement cost, not market value
* **Missing Liquor Exposure**: Always ask about alcohol sales
* **Ignoring Equipment**: Kitchen equipment drives many claims
* **Forgetting Business Income**: Critical for restaurant survival
* **Skipping Safety Credits**: Document all safety features

Quick Reference Card
--------------------

.. figure:: _static/screenshots/restaurant_quick_ref.png
   :alt: Restaurant BOP Quick Reference
   :align: center
   :width: 100%

   *Screenshot Placeholder: One-page reference card with key factors, typical limits, common endorsements, and red flags*

Essential restaurant rating factors:

.. code-block:: text

   RESTAURANT BOP CHECKLIST
   ========================
   Required Information:
   ☐ Building and contents values
   ☐ Annual revenue
   ☐ Seating capacity
   ☐ Cuisine type
   ☐ Alcohol sales percentage
   ☐ Kitchen equipment details
   ☐ Safety features

   Common Endorsements:
   ☐ Outdoor seating coverage
   ☐ Live entertainment liability
   ☐ Delivery coverage
   ☐ Seasonal adjustment
   ☐ Vacant building (if applicable)

   Red Flags:
   ⚠ No hood cleaning records
   ⚠ Prior food poisoning claims
   ⚠ High employee turnover
   ⚠ Cash business >50%
   ⚠ No written safety procedures

Next Steps
==========

After completing this scenario:

* **Try Different Industries**: :doc:`product_configuration`
* **Automate with API**: :doc:`api_integration`
* **Advanced Features**: :doc:`performing_calculations`
* **System Administration**: :doc:`user_guide`

.. tip::
   Practice with different restaurant types (fast food, fine dining, catering) to understand how factors affect premiums.

.. note::
   This scenario used actual rating logic. Your production rates and factors may differ based on your company's underwriting guidelines.